Rite Aid in Redmond, WA Closed now

Reviews about Rite Aid

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  August 30, 2020, by Laura Akers
  This is most about the pharmacy. Inevitably, regardless of when I tell them I'll arive to pick up my refills, they are never ready. Today, I called in my prescriptions at 4:28. I was told she was going right to work on them. At 5:14, I got text messages saying my prescriptions were ready. When my husband tried to pick them up at 5:23 (nine minutes after the text messages), he was told they weren't ready. On top of this, most of the staff in the pharmacy seems not to care...at all. About anything. Except for the one woman who seems to be support staff who treats you like there's something wrong with you when you're frustrated that your meds aren't ready or aren't in stock (not that they'd call you and let you know that before you leave the house to pick them up). I get that the requirements associated with pharmacies are complicated and time-consuming. But there is no way it should take an HOUR to fill two commonly dispensed medications. Revision: After a decade, I am having prescriptions moved elsewhere. I have the same prescriptions filled EVERY month and between 60 and 80% of the time, they are out of my COMMON meds. Even though they are supposed to be on auto refill and thus they are supposed to know a month in advance that they will be needed. They regularly tell me that I'll have to wait another 2-5 days for meds that I cannot go without (which they know) or go to another Rite Aid to get the prescription filled (because extra errands are SO easy for disabled people). When I do go to the other Rite Aid, they just sigh heavily and shake their heads because evidently the Redmond Rite Aid pharmacy is well known as being a complete mess within the Rite Aid community. I had one pharmacist at another Rite Aid tell me that that the Redmond pharmacy regularly endangers patients on heart and other maintenance meds because they cannot do what every other pharmacy in town does: keep their stock up. And I have complained to the store manager, the pharmacy staff, disctrict managers, and others. NOTHING ever improves and they don't even have the decency to pretend to be sorry for constantly inconveniencing and endangering their customers. Particularly, the young overweight Asian pharmacy aide is HORRIBLE, is incapable of passing on even the simplest of messages, has created problems it took me days to unravel, and has absolutely zero customer service skills. He needs fired. But then, apparently, so does the entire pharmacy staff.
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  April 09, 2019, by Jamaru Peri
  My two little sisters went in the Rite Aid store to get some art supplies and the manager called the cops on them just because they are black. When the cops got there they already knew that the manager was in the wrong. My sister works in the area and the cop knew that, they was embarrassed for coming out there and also ashamed of the manager. And to make it so bad the manager still tried to get them banned from the store! The cops just laughed at him and told my sister's to have a good day. When will people realize that we are all humans who have to share this planet in this vast universe...