Bassett Home Furnishings in Redmond, WA Open now

Reviews about Bassett Home Furnishings

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  June 29, 2020, by Ronda Nelson
  The furniture might be good quality but the customer service is the opposite. i ordered a chair, was told it would be 4-5 weeks before delivery. They called 10 days later, leaving a message that my chair was in and ready to be delivered. When I called to set up the delivery, the young man I spoke with said "oh that's impossible! Your chair can't be in - it takes 4-5 weeks." I tried to explain that I had already received a call from them but he was preoccupied and wasn't listening. After 6 weeks, when I didn't hear from them, I called and was informed that my chair had been there for over a month! Not very happy!
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  April 13, 2020, by Skye Nguyen
  Okay, how can I say this without being mean... The staff was very pushy in trying to make a sale. They practically trying to force us to buy a couch because "Oh la la, the sales is going to end TOMORROW! You have to buy it now or you'll be paying an extra thousand dollars!". I mean, come on guys... We liked what we see but the pushing just didn't cut it. Overall, the quality, style and price of the couches that we saw weren't great at all. We ended up choosing IKEA over these guys and that said a lot...